Privacy Statement

Last updated: October 2025

Introduction

Welcome to Timber Nectar Haven ("we," "our," or "us"). This Privacy Policy describes how we gather, use, share, and protect your data when you browse our site.

If you have questions about this policy or our practices, reach out through the contact page or call us at +39 327 654 3210.

Information We Collect

Information You Provide

We gather information that you voluntarily share when you:

  • Fill out the contact form on our website
  • Subscribe to updates (if available)
  • Contact us directly

This information may include:

  • Name
  • Email address
  • Location (if voluntarily provided)
  • Any other information you choose to share in your message

Information Automatically Collected

When you access our site, we may automatically collect certain details about your device and usage, including:

  • Browser type and version
  • Operating system
  • IP address (where applicable, anonymized)
  • Pages visited and time spent on pages
  • Referring website addresses
  • Date and time of your visit

How We Use Your Information

We use the data we collect to:

  • Reply to your questions and communicate with you
  • Provide updates when you subscribe
  • Enhance our site and its content
  • Examine usage patterns and trends
  • Guard against harmful, deceptive, fraudulent, or illegal activity

We do not sell, rent, or disclose your personal information to third parties for their marketing purposes.

Cookies and Tracking Technologies

What Are Cookies?

Cookies are small text files stored on your device when you visit a site. They are widely used to help websites function properly and to provide information to site operators.

Types of Cookies We Use

Managing Cookies

Upon your initial visit, a cookie consent banner may appear. You may accept, decline, or tailor optional cookies where available.

You can also adjust cookies using your browser settings. Disabling certain cookies might affect site functionality.

Third-Party Services

Our site may include links to external websites and services. We do not control their content or privacy practices. We encourage you to review their privacy policies.

Examples of Services We May Use

  • Google Fonts: Used for typography. Google Privacy Policy
  • Third-party image providers: For illustration images used across the site.

Data Retention

We keep personal information only as long as needed to fulfill the purposes described in this Privacy Policy, unless a longer period is required or allowed by law.

  • Contact submissions: Retained for a limited time to handle follow-ups
  • Subscriptions (if used): Until you unsubscribe
  • Cookie preferences: Stored for a limited period based on consent
  • Analytics data: Retained in anonymized form where applicable

Your Rights

Depending on where you are located, you may have certain rights regarding your personal information, such as access, correction, deletion, restriction, portability, objection, or withdrawal of consent where applicable.

To exercise these rights, please contact us via the contact page or call +39 327 654 3210. We will respond within a reasonable timeframe.

Data Security

We implement reasonable technical and organizational measures to help protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Children's Privacy

Our site is not intended for individuals under 16. We do not knowingly collect personal information from anyone under 16. If you believe a child has provided personal data, please contact us.

International Data Transfers

Our site is operated from Italy. If you access our site from outside Italy, your information may be transferred to, stored, and processed in Italy or other countries where service providers operate.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will post the updated policy on this page and revise the "Last updated" date at the top.

Contact Us

If you have questions about this Privacy Policy or data practices, please contact us:

Chiara Rossi
Timber Nectar Haven
Florence, Italy

Phone: +39 327 654 3210

We will strive to respond within a reasonable timeframe.